Technology for the Community

Technology for the Community: More Accomplishments

Dynamic Digital Displays for CSSSI

The South Reading Room of the Center for Science & Social Science Information (CSSSI) features a large multi-screen display that showcases Yale history, research activity at Yale, and University projects and initiatives. Curated by the center’s librarians and created by a senior designer on the ITS User Experience & Digital Strategy team, the dynamic exhibits incorporate images, text, and video. “The Africa Initiative at Yale: Research in the Sciences and Social Sciences” is on display through October 2016.

A Clover point-of-sale terminal
Clover Mobile Point-of-Sale System

ITS facilitated the rollout of Clover, a mobile point-of-sale (POS) system that has been adopted by departments across campus that perform sales transactions. The platform offers a range of hardware, from a traditional cash register to a fully mobile handheld terminal with wireless network or 3G connectivity. Features include inventory tracking, a web-based administration portal, and support for the new EMV (chip) credit cards and Apple Pay.

Yale students on campus
New Platform for Admissions Decisions

ITS Student Academic and Support Systems and Undergraduate Admissions (UGA) partnered to move the admission decision process from a custom ITS-managed application to a vendor product, Technolutions’ Slate. The first decision release through Slate was on December 15, 2015. ITS has been building integrations to allow applications to be read in Slate starting with the Class of 2021.

ITS Organizational Change Management graphic
Change Management Community Resource

ITS Organizational Change Management (OCM) introduced a website for ITS and members of the Yale community in need of change management information and support. The site provides an overview of the framework and methodology used to implement change at Yale, and includes checklists, templates, and samples from past projects. The site also provides information on the Change Community of Practice and on how to engage the OCM team for services.

Yale Aviation Club Flight Simulator

ITS Public Computing Services partnered with the operations manager of Saybrook College to find a new home for the Yale Aviation Club’s two flight simulators, which were to be put into storage and inaccessible to the public during renovations at Saybrook. Public Computing Services moved the simulators to a new permanent home in the Morse/Stiles College cluster space, where students interested in aviation can continue their test flights. 

AYA logo
Online Tools for Alumni

The Association of Yale Alumni, the Office of Development, and ITS Business Systems Group supported the delivery of a new platform for online alumni services. The YaleMail and Online Alumni Community Project (OACP) included replacing the Online Alumni Directory, providing access to online library resources such as JSTOR and Hein Online, and replacing the alumni email forwarding (Virtual Yale Station) with YaleMail, a Yale-branded Gmail service.

Laptops for International Students

In collaboration with the Office of International Students & Scholars (OISS), Lenovo, and GovConnection, ITS secured a donation of 10 laptops to loan to international students. This program enables those students who cannot afford computers to have the equipment needed to pursue their studies at Yale.

Support for a National Study on Aging

ITS Research Services is providing the technical and infrastructure support for the Comprehensive Evaluation of Risk Factors in Older Patients for the AMI (SILVER-AMI) Study. The national study, which is supported by a $12 million grant, is dedicated to observing patients over 75 years of age in more than 80 institutions in order to develop and validate risk stratification tools for older adults who recently have had a heart attack. Within five years, the study will have contacted 3,000 patients with the help of more than 450 trained staff who work at recruitment sites. 

School of Divinity Website Redesign

The ITS User Experience and Digital Strategy Team worked with the Yale Divinity School (YDS) to plan and build an updated website optimized for mobile devices. The redesign also updated the website’s look and feel, taking visual and content cues from Yale.edu. “We appreciated the rare combination of technical and process precision on one hand and creative flair on the other,” said YDS Director of Communications Tom Krattenmaker of the collaboration with ITS. 

Mobile Event Management Service

The ITS Medicine and University IT Partners team collaborated with functional leads from the Graduate School, Yale College, and School of Management to select CrowdCompass as Yale’s new Mobile Event Management service. The CrowdCompass platform has been used to create mobile apps for student orientations and conferences on campus. It helped visitors navigate and plan itineraries for Yale’s Spring 2016 Commencement and the 2015 Yale Technology Summit.

Presentater at the School of Public Health
Application Virtualization for the School of Public Health

ITS Public Computing Services has created a partnership with the Yale School of Public Health to learn about the school’s desire to delve into the world of virtual applications. Application virtualization is technology that delivers application software to client devices. Working collaboratively with the school to evaluate application virtualization offerings from several vendors, the ITS team eventually piloted the virtualization of an application used in an epidemiology class taught during the summer.

Visiting Scholar at Yale
Visiting Scholars Appointment Tracking

ITS Campus Community Technologies assisted the MacMillan Center for International and Area Studies in developing a new way of monitoring visiting scholars from appointment to departure. The VS Appointment Request Tracking System, developed on the Salesforce platform, replaced manual processes and consolidated information in spreadsheets, email, and text documents into a single repository. The system, which was delivered in only 75 hours, offers a consistent and more efficient approach, at-a-glance request status, and enhanced reporting capabilities.